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| Advice given by NHS Direct | Attending A&E (n) | Total advised (n) | Percentage of group |
|---|---|---|---|
| 999/A&E | 299 | 460 | 65.0 |
| Contact GP | 105 | 1191 | 8.8 |
| Home care | 10 | 605 | 1.6 |
| Failed contact | 10 | 73 | 13.6 |
| Triage refused by caller | 4 | 27 | 14.8 |
| Walk‐in centre | 7 | 93 | 7.5 |
| Other | 27 | 863 | 3.0 |
| Total not advised A&E | 163 | 3312 | 4.0 |
A&E, accident and emergency; GP, general practitioner.
