Table 2 Safety climate factors and % responses to items.

	Disagree strongly*	Disagree slightly*	Neutral*	Agree slightly*	Agree strongly*	Not applicable†
Safety climate factor 1: Attitudes to safety within own team; capacity to learn from errors (Cronbach's α = 0.73)
I am encouraged by my colleagues to report any patient safety concerns I may have	1	4	7	28	60	1
The culture where I work makes it easy to learn from the errors of others	4	7	21	35	32	3
I receive appropriate feedback about my performance	8	13	17	34	28	1
Medical errors are handled appropriately here	1	4	18	27	50	5
I know the proper channels to which I should direct questions regarding patient safety	1	4	6	30	59	1
Safety climate factor 2: Overall confidence in safety of organisation (Cronbach's α = 0.70)
The levels of staffing where I work are sufficient to handle the number of patients	22	23	11	25	19	2
I would feel safe being treated as a patient in this service	5	10	11	27	47	1
Management does not knowingly compromise the safety of patients	6	6	14	22	51	2
Safety climate factor 3: Perceptions of management's attitudes to safety (Cronbach's α = 0.78)
This organisation is doing more for patient safety now than it did one year ago	4	5	36	28	27	5
Leadership is driving us to be a safety centred organisation	4	7	32	34	23	3
My suggestions about safety would be acted upon if I expressed them to management	5	6	16	38	35	2

*Percentage of valid responses (not including “not applicable”) from direct patient care staff.

†Percentage of total responses from direct patient care staff.