Table 3.
Perception | Health centres | Hospitals and chest clinics | ||
Rural | Urban | Public | Private | |
'Hard' patients | - | - | + | ++ |
Additional burden | +/- | +/- | ++ | ++ |
Patients offended | - | - | ++ | ++ |
Stigmatization | + | +/- | +++ | ++ |
Lack of facility | + | +++ | +/- | + |
Communication difficulty | +/- | +/- | ++ | +++ |
* "+++" = critical; "++" = very important; "+" = "important"; "+/-" = less important; "-" = negligible