Table 2.
Bivariate Relationship of Visit Characteristics with Satisfaction
| All Visits (N = 747) | Mother completely satisfied with attention received from PCP (n = 569) | Mother not completely satisfied with attention received from PCP (n=178) | Mother strongly agreed that PCP understood problems she wanted to discuss (n = 431) | Mother did not strongly agree that PCP understood problems she wanted to discuss (n = 316) | |
|---|---|---|---|---|---|
| Visit included discussion of maternal stress* | 267 | 208 (77.9%) | 59 (33.1%) | 163 (61.0%) | 104 (39.9%) |
| Visit included discussion of child mood* | 413 | 339 (82.1%) | 74 (17.9%) | 255 (61.7%) | 158 (38.3%) |
| Visit included discussion of child behavior* | 427 | 349 (81.7%) | 78 (18.2%) | 264 (61.8%) | 163 (38.2%) |
| Mother GHQ Score > =4* | 157 | 109 (69.4%) | 48 (30.6%) | NS | NS |
| Child SDQ Total Difficulties Score >= 16* | 208 | 152 (73.1%) | 56 (26.9%) | NS | NS |
| Number of previous visits with provider** | |||||
| None | 69 | 47 (68.1%) | 22 (31.8%) | 36 (52.2%) | 33 (47.8%) |
| 1 – 5 | 260 | 148 (56.9%) | 112 (43.1%) | 112 (43.1%) | 148 (56.9%) |
| 6 – 10 | 109 | 81 (74.3%) | 28 (25.7%) | 53 (48.6%) | 56 (51.4%) |
| 11 – 20 | 153 | 144 (94.2%) | 9 (5.8%) | 110 (71.9%) | 43 (28.1%) |
| More than 20 | 156 | 149 (95.5%) | 7 (4.5%) | 120 (76.9%) | 36 (23.1%) |
| Reason for visit† | |||||
| Mental health | 45 | 37 (82.2%) | 8 (17.7%) | NS | NS |
| Acute medical | 228 | 166 (72.8%) | 62 (27.2%) | NS | NS |
| Follow-up medical | 77 | 67 (87.0%) | 10 (13.0%) | NS | NS |
| Well-child | 397 | 299 (75.3%) | 98 (24.7%) | NS | NS |
| Visit with family practitioner* | 140 | 102 (72.9%) | 38 (27.1%) | 73 (52.1%) | 67 (47.9%) |
*
P < .20,χ23
**
P < .20,χ29
†
P < .20,χ23
NS = chi-square not statistically significant at P < .20