Table 3.

Adjustment Model Impact

	Global Rating of Behavioral Health Care	Global Rating of Behavioral Health Plan	Timely Access to Care	Patient–Provider Information	Treatment Information	Plan Approval and Service
Commercial plans
Mean (SD)†	7.95 (0.38)	6.75 (0.64)	3.15 (0.16)	3.23 (0.38)	0.61 (0.06)	2.54 (0.14)
Mean absolute adjustment	0.08	0.05	0.03	0.02	0.01	0.01
Largest positive adjustment	0.21	0.10	0.09	0.05	0.04	0.04
Largest negative adjustment	−0.14	−0.08	−0.04	−0.03	−0.02	−0.02
Kendall τ correlation	0.88	0.94	0.82	1.00	0.94	0.85
% of pairs that switched order	6.1	2.8	9.1	0.0	3.0	7.6
Medicaid plans*
Mean (SD)†	7.74 (0.43)	7.85 (0.33)	3.07 (0.21)	3.43 (0.11)	0.66 (0.06)	2.49 (0.12)
Mean absolute adjustment	0.10	0.07	0.02	0.03	0.01	0.04
Largest positive adjustment	0.15	0.10	0.04	0.04	0.02	0.06
Largest negative adjustment	−0.17	−0.09	−0.05	−0.05	−0.03	−0.10
Kendall τ correlation	1.00	0.73	1.00	1.00	0.90	0.71
% of pairs that switched order	0.0	13.3	0.0	0.0	4.8	14.3

^*Seven of the nine Medicaid plans had samples >30 respondents.

^†Mean and SD of plan means before adjustment.