Table 4.

Intercorrelations among Scales

Scale	Inter-Scale Correlation
	Communication with Nurse	Communication with Doctor	Nursing Services	Physical Environment	Pain Control	Communication about Medicines	Discharge Information	Discharge Information, CHART Augmented	CHART Coordination of Care Three-Item Composite	CHART Coordination of Care Four-Item Composite	CHART Coordination of Care Five-Item Composite
Communication with nurse	1.00	0.52	0.61	0.48	0.57	0.52	0.26	0.45	0.53	0.56	0.60
Communication with doctor		1.00	0.37	0.31	0.43	0.41	0.26	0.42	0.48	0.49	0.50
Nursing services			1.00	0.44	0.50	0.43	0.22	0.36	0.44	0.45	0.48
Physical environment				1.00	0.40	0.39	0.19	0.32	0.41	0.43	0.45
Pain control					1.00	0.44	0.23	0.38	0.47	0.49	0.52
Communication about medicines						1.00	0.37	0.54	0.41	0.46	0.51
Discharge information							1.00	0.90	0.23	0.28	0.30
Discharge information, CHART augmented								1.00	0.40	0.46	0.50
CHART three-item coordination of care composite									1.00	0.93	0.90
CHART four-item coordination of care composite										1.00	0.97
CHART five-item coordination of care composite											1.00

CHART, California Hospitals Assessment and Reporting Taskforce.