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. 2008 Nov 4;8:225. doi: 10.1186/1472-6963-8-225

Table 5.

Patient satisfaction with IEPs compared with the control setting

IEP Control
n mean n mean
Accessibility 88 3.9 140 3.8
Waiting time 146 3.4 223 3.5
Reception 146 3.6 220 3.6
Information and communication 96 3.6 160 3.6
Autonomy 83 3.6 157 3.6
Discharge and aftercare 123 3.7 188 3.7
Interpretation of the question 135 3.7 216 3.8
Treatment 110 3.7 201 3.8

(1 = not satisfied at all, 5 = very much satisfied)