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. 2008 Nov 3;10(5):e33. doi: 10.2196/jmir.1089

Table 5.

Patient satisfaction and attitudes toward different aspects of their educational experience according to the attitudinal survey

# Question Option (%)
Total
N
1 2 3 4
1 How complicated was it to use the computer? 34 11.8 5.9 2.9 79.4
2 Did you have any difficulty in moving from one screen to another? 35 91.3 2.9 2.9 2.9
3 How difficult was it to use the keyboard/mouse? 35 2.9 5.9 2.9 88.3
4 Did you have any difficulties in reading text from the computer screen? 35 91.2 5.9 0.0 2.9
5 Was the size of the text presented on the screen sufficient? 35 85.3 5.9 2.9 5.9
6 Did you like the colors used on the computer screen? 35 85.3 8.8 5.9 0.0
7 Did you like the audiovisual content provided by the computer? 35 91.2 5.9 0.0 2.9
8 Did you get all the necessary information about using the computer during initial practice session? 34 91.2 5.9 0.0 2.9
9 Did you come across any unknown words which were not explained by the computer? 33 27.3 6.1 12.1 54.5
10 How difficult were the sentences used in the educational materials? 34 5.9 5.9 8.8 79.4
11 How much new information did you get using the computer? 35 67.7 23.5 5.9 2.9
12 Did you get any feedback from computer about your learning progress? 35 67.6 14.7 11.8 5.9
13 How frequently did you find the information confusing? 35 11.8 17.6 14.7 55.9
14 How frequently did you find educational contents difficult to understand? 35 17.6 8.8 26.5 47.1
15 Did you have to wait for new information to come up on the screen? 35 11.8 5.8 11.8 70.6
16 Would you like to use this educational program in the future? 35 100.0 0.0 0.0 0.0
17 Would you advise other patients to use this educational program? 34 91.2 8.8 0.0 0.0
18 Overall how would you grade this educational program? 33 3.0 3.0 18.2 75.8

The following options were used for the questions above (in the ascending order):

#1: Very complicated, Moderately complicated, Slightly complicated, Not complicated at all

#2, #4: Not at all, Very rarely, Frequently, All the time

#3, #10: Very difficult, Moderately difficult, Slightly difficult, Not difficult at all

#5: Fully sufficient, Sufficient almost all the time, Sufficient some of the time, Not sufficient at all

#6, #7: Certainly yes, To a large extent, To some extent, No

#8: All information, Almost all information, Partial information, Very limited information

#9: Very significant, Considerable, A few, None

#11: Very significant amount, Considerable, Little, Very little

#12, #15: All the time, Occasionally, Very rarely, Never

#13, #14: Very frequently, Occasionally, Very rarely, Never

#16, #17: Certainly yes, Maybe, Unlikely, No

#18: Needs serious improvement, Satisfactory, Good, Excellent