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Practice managers' views of how others regard the appointment system
| Practice managers' view of how others regard their current system of appointment provision | Very good (%) | Good (%) | Satisfactory (%) | Poor (%) | Very poor (%) |
| GP perspective | 136 (34) | 164 (41) | 80 (20) | 16 (4) | 0 (0) |
| Receptionist perspective | 125 (31) | 140 (35) | 92 (23) | 37 (9) | 2 (1) |
| Patient perspective | 82 (21) | 164 (41) | 121 (31) | 27 (7) | 2 (1) |
