Table 1 Structure of the Out‐of‐hours Patient Questionnaire (56 items).
| Section | Stem items (n) | Response‐dependent items* (n) | |||
|---|---|---|---|---|---|
| Report | Evaluative | Report | Evaluative | ||
| A | Making contact | 5 | 2 | 1 | 2 |
| B | Outcome of call | 1 | 0 | 1 | 0 |
| C | Consultation | 7 | 10 | 3 | 1 |
| D† | Home visit | 3 | 0 | 0 | 1 |
| E† | Treatment centre visit | 4 | 1 | 0 | 2 |
| F† | Telephone advice | 1 | 1 | 0 | 0 |
| G‡ | Overall satisfaction outcomes | 0 | 3 | 0 | 0 |
| H | Demographics | 7 | 0 | 0 | 0 |
| Total | 28 | 17 | 5 | 6 | |
*Item completion dependent on response to preceding stem item.
†Management specific.
‡Global assessment.