Table 4 Consultation satisfaction and entry access scale scores for groups of users defined by age and the reported consultation length.
| Consultation satisfaction (mean scale score, SE) | F | Entry access (mean scale score, SE) | F | |
|---|---|---|---|---|
| Age (years, n) | ||||
| 0–4 (57) | 70.0 (3.3) | 5.6* | 76.9 (2.9) | 0.8 |
| 5–11 (43) | 80.0 (2.5) | 82.3 (2.2) | ||
| 16–64 (299) | 74.8 (1.4) | 78.5 (1.1) | ||
| 65+ (158) | 81.7 (1.3) | 79.1 (1.2) | ||
| Reported consultation length (length, n) | ||||
| <10 minutes (282) | 69.0 (1.5) | 40.9** | 77.6 (1.1) | 1.5 |
| 10–20 minutes (199) | 83.5 (1.1) | 80.4 (1.2) | ||
| >20 minutes (70) | 88.2 (1.8) | 79.2 (2.1) | ||
*p<0.01
**p<0.001.