Table 5 Reliability of the Out‐of‐hours Patient Questionnaire.

	α	Inter‐item correlation (range)	Item‐total correlations (range)	Item deletion (α, range)	Scale score (mean %, (95% CI))	Lowest score possible* (% of sample)	Highest score possible* (% of sample)
Consultation satisfaction (nine items)	0.96	0.63–0.89	0.77–0.90	0.96–0.96	76.7(74.7 to 78.4)	0.5	15.6
Entry access (four items)	0.82	0.45–0.86	0.56–0.73	0.73–0.82	78.9 (77.4 to 80.3)	0.0	23.3

*Among individuals with at least four valid responses across all nine items within the consultation scale (n = 400), or two valid responses out of the four potential items contributing to the entry access scale (n = 563).