Table 1.
Themes from interviews
| THEMES | STRATEGIES |
|---|---|
| Information Overload | |
| Too many notes | Read a few notes; avoid notes from certain roles |
| Notes too long | Read only conclusions or plans |
| Information w/in notes hard to find. | Scan or skip sections; read only notes from known individuals. |
| Hidden Information | |
| Nurses paper notes | Get verbal report |
| Logs and lists | Learn what lists are kept and where |
| Lack of Trust | |
| Problem list | Type in your own problem list and copy it each time |
| Medication List | Type in your own medication list and copy it each time. |
| Communication | |
| Giving a “hand-off’ to other providers. | Have other provider be a mandated signer. |
| Create a team plan | One note with multiple addendums |
| Decision-Making | |
| Tracking/trending | Keep paper lists |
| Understanding plan | Call provider |
| Patient’s response | Review everything or ask patient. |