Table 4 Re‐consultations about the same problem.
| After | |||||
|---|---|---|---|---|---|
| Intervention ED (%) | Intervention WIC (%) | Intervention: combined ED and WIC (%) | Control ED (%) | p Value* | |
| Have you been back to the hospital or consulted another healthcare professional about the same problem since your visit? | |||||
| n | 115 | 215 | 330 | 362 | 0.69 |
| Yes | 54 (48.2) | 95 (43.3) | 149 (46.6) | 177 (48.5) | |
| No | 61 (51.8) | 120 (56.7) | 181 (53.4) | 185 (51.5) | |
| Who have you consulted about the same problem? | |||||
| n | 53† | 93† | 146† | 172† | |
| General Practitioner (GP) | 34 (62.7) | 52 (55.2) | 86 (60.5) | 96 (56.3) | 0.72 |
| Nurse at GP surgery | 6 (10) | 7 (8.3) | 13 (9.5) | 23 (13.3) | 0.42 |
| ED | 8 (14.9) | 18 (18.2) | 26 (15.9) | 22 (13.1) | 0.53 |
| NHS WIC | 0 (0) | 7 (5.7) | 7 (1.7) | 7 (3.8) | 0.16 |
| Outpatient department | 7 (16.6) | 16 (19.0) | 23 (17.3) | 40 (22.3) | 0.43 |
| NHS Direct helpline | 1 (.6) | 2 (3.3) | 3 (1.4) | 4 (2.4) | 0.58 |
| Other | 11 (18.1) | 13 (16.7) | 24 (17.7) | 35 (21.3) | 0.48 |
ED, emergency department; WIC, walk‐in centre.
*Comparison between intervention combined and control sites, using appropriate regression models, allowing for clustering and sampling probability. Percentages in the table also take account of the probability of being sampled.
†Some of those who indicated that they re‐consulted did not indicate where, so the denominator is less than the total number of people answering positively to the previous question. Some people consulted in more than one place, so column totals exceed 100%. Percentages in table also take account of the probability of being sampled.