Table 3 Four basic objectives of key questioning.

	Objective
1	To identify the correct problem or situation and the proper response configuration to it without going under
2	To determine the presence of conditions requiring the provision of pre‐arrival instructions and special advice
3	To provide necessary information to the responders so they can pre‐plan their actions and appropriate equipment that will be needed while en route
4	To provide for the safety of all those at the scene: patients, caller, bystanders, and responders