Table 3.

Organizations’ performance against standards for emergency calls, from 2000–2001 to 2004–2005^†

Standard	Results for the following periods:
	2000–2001		2001–2002		2002–2003		2003–2004		2004–2005‡
	Number meeting target	Range (%)	Number meeting target	Range (%)	Number meeting target	Range (%)	Number meeting target	Range (%)	Number meeting target	Range (%)
75% category A calls met <8 min	3	42–87	13	57–88	17	67–86	22	56–87	26	68–88
95% category A calls met <14 min (urban) and <19 min (rural)	19	83–100	24	86–100	22	88–100	21	84–100	25	90–100
75% category B and C calls met <8 min	1	35–82	1	40–82	1	32–82	1	29–83	1	27–85
95% category B and C calls met <14 min (urban) and <19 min (rural)	13	80–100	18	79–100	13	78–100	11	75–100	7	70–100
95% category B calls met <14 min (urban) and <19 min (rural)	—§	—§	—§	—§	—§	—§	—§	—§	10	68–100

^†Source: Department of Health (2002b, 2004) (for 2000–2004) and Health and Social Care Information Centre (2005) (for 2005). The table is based on 31 organizations for every year except 2000–2001 when there were 32. In each case in this table performance is counted as having met the target if more than 75.0% or 95.0% of calls were met.

^‡In 2004–2005, there was no target for 95% of category B and C calls. A new target for 95% of category B calls applied to the last 6 months of that year only. Performance is reported here is for category B and C calls from April to September and category B calls from October to March.

^§Not applicable.