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. 2009 Feb;44(1):225–244. doi: 10.1111/j.1475-6773.2008.00911.x

Table 3.

Proportion of Person Hours and Costs by Implementation Phase and Activity Class for Technical Expert and Clinical Teams

Clinical Team (n=86 participants) Technical Expert Team (n=42 participants)


Implementation Phase Implementation Phase


Preparation and Design Phases PDSA Cycle Subphase Routine Care Subphase Preparation and Design Phases PDSA Cycle Sub-Phase Routine Care Subphase

Total Hours=742 Total Hours=179 Total Hours=164 Total Hours=1,639 Total Hours=278 Total Hours=230
Activity % % % % % %
Leadership and collaboration 49 18 25 29 10 7
Provider education 16 6 0 25 1 3
Clinical informatics 19 6 3 19 16 10
Care management and patient self-management support 15 70 71 18 56 59
Project coordination 2 1 1 9 18 21
Total percent 100 100 100 100 100 100
Total Cost= $61,795 Total Cost= $11,860 Total Cost= $10,784 Total Cost= $177,193 Total Cost= $11,287 Total Cost= $9,307
% % % % % %
Leadership and collaboration 61 21 29 24 11 10
Provider education 15 8 0 25 2 5
Clinical informatics 9 4 2 41 14 8
Care management and patient self-management support 14 66 68 7 55 57
Project coordination 2 1 1 3 18 20
Total percent 100 100 100 100 100 100