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. 2009 Apr;44(2 Pt 2):665–683. doi: 10.1111/j.1475-6773.2008.00929.x

Table 1.

Evidence Informed Factors Related to Project Implementation and Sustainability*

Infrastructure
1. Patient safety culture 3. Incentives or rewards for patient safety
Places a priority on ensuring safe care Provide financial incentives
Facilitates reporting of errors and events Provide nonfinancial incentives
Provides nonpunitive environment re: errors Offer recognition for efforts taken
Allows anonymous error reporting 4. Data system effectiveness
Responds actively when issues are identified 5. Culture of excellence
Enables staff to share information to learn from errors Emphasis on meeting quality performance Standards
Communicates with physicians and staff about patient safety Structure and process to support quality improvement
Communicates with patients about patient safety Involved staff in quality improvement
2. Patient safety standards Management style that supports quality improvement
Documented in protocols or guidelines
Published and disseminated widely
Clear and easy to understand
Implementation Process
1. Resource support for project 5. Financial support
Adequate time to carry out tasks related to the project? To complete project activities To sustain the project
Adequate funding to carry out the project? 6. Monitoring performance outcomes
Autonomy to carry out the project? Use of quantified measures Analyzing trends Reporting data to stakeholders regularly
2. Types of stakeholders represented on the project team 7. Leadership support/involvement for the Project
3. Implementation team performance
Defined a strategy and plan for the project
Persevered in implementing the project Shaping project vision
Collaborated effectively across disciplines
Felt empowered by the organization's leadership Planning for start-up
4. Degree of end-user involvement Making revisions during implementation
Shaping project vision Requesting project updates from the team
Planning for start-up Providing guidance and feedback to the team
Implementing the project Assisting in removing barriers to implementation
Making revisions during the implementation Promoting/marketing the project
Promoting/marketing the project
*

These were identified in a review of the literature as being important to the success of implementation projects. However, not surprisingly, many factors were identified in the early grantee interviews, indicating that the grantees were sharing experiences already reported by others in published papers.

Likert scale response options (1=“not at all” and 5=“a great deal”) were used for these items. Items for the other factors had yes/no response options.