Table 4. Differences in the rating of the doctor-patient relationship.

Doctor-patient relationship	Very good	Good	Less good	Poor	n	Missing data	Difference upper/lower quartile*
How do you rate the doctor’s friendliness?	76.4%	22.2%	1.2%	0.2%	14 572	4.6%	0.33
Does your doctor take time to see you?	67.2%	29.9%	2.7%	0.2%	14 494	5.1%	0.37
In your impression, is your doctor well informed and up to date in his medical knowledge?	70.7%	28.15%	1.0%	0.1%	14 171	7.2%	0.27
How comprehensible do you find your doctor’s explanations?	52.9%	44.5%	2.3%	0.2%	14 502	5.0%	0.33
How has the doctor explained your diagnosis to you?	54.0%	43.3%	2.5%	0.2%	12 768	16.4%	0.34
How does your doctor deal with your questions and worries?	53.8%	43.2%	2.5%	0.4%	14 292	6.4%	0.38
Can you address everything that is important to you with your doctor?	60.5%	36.4%	2.6%	0.5%	14 340	6.1%	0.37
How thorough is your doctor in following up the health problems that you report?	60.5%	36.7%	2.5%	0.3%	14 134	7.5%	0.35
How do you rate the advice about your further treatment?	52.1%	44.8%	2.8%	0.3%	13 915	8.9%	0.33
How were your questions about alternatives to traditional medicine dealt with?	32.3%	55.4%	10.3%	2.0%	9594	37.2%	0.37
How were you educated and advised about the risks and side effects of your treatment?	48.4%	45.6%	5.5%	0.5%	13 681	10.4%	0.31
How well informed do you feel by your doctor?	55.2%	41.8%	2.7%	0.4%	14 382	5.8%	0.37
Do you feel included in decisions about your treatment?	45.4%	50.1%	3.9%	0.5%	13 632	10.7%	0.36
How do you rate the extent to which your relatives are included?	43.7%	49.2%	5.9%	1.1%	11 357	25.6%	0.32

* Differences of the mean item values in the area below the 25% percentile and above the 75% percentile of the practices that were grouped by total index values