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. 2003 Sep;81(3):363–388. doi: 10.1111/1468-0009.t01-1-00060

TABLE 2.

Priority Research Themes from English and Canadian Listening Exercises

Themes from English Listening Exercisea Themes from Canadian Listening Exerciseb
Primary Themes
Organizing health services around the patient's needs, e.g., access to health services Health human resources
User involvement Financing and public expectations
Continuity of care Governance and accountability
Coordination/integration across organizations Driving and managing system change
Interprofessional working Improving quality
Workforce issues Health care evaluation and technology assessment
Relationship of organizational form, function, and outcomes Public advice seeking in the era of e-health
Implications of communication revolution Improved access for “marginalized” groups
Secondary Themes
Use of resources, such as ways of disinvesting in services and managing demand Primary health care
Evaluation of implementation of major national policy initiatives Globalization
Regionalization
Population health
Continuum of care and delivery models
Performance indicators, benchmarks, and outcomes
Evolving role of informal and voluntary care
a

For more details, see N. Fulop and P. Allen, National Listening Exercise: Report of the Findings (London: NCCSDO, 2000). Available at http://www.sdo.lshtm.ac.uk

b

For more details, see D. Gagnon and M. Menard, Listening for Direction: A National Consultation on Health Services and Policy Issues. Summary Report (Ottawa: Canadian Health Services Research Foundation, 2001). Available at http://www.chsrf.ca