Table 1.

Synthesized table of results on the principal axis of analysis of the utilization of ISP as a clinical integration tool by case managers

	‘Prescribed’ task	What was said	‘Performed’ task
ISP as a planning tool	Not clearly defined	‘Final step’	Long delay
Motivation	‘The case manager's tool’	Predominance of administrative motives	Impossible to determine
Content of the problem section	All problem must be noted	Not consistent	Not consistent
Content of the objective section	Precise rules	Not consistent but never in accordance with rules	Not consistent
Content of other sections	Not clearly defined	Not consistent	Not consistent
Access	Not clearly defined	Concern about insufficient access and clarity	Rare access to ISP Poor readability of the ISPs
Clinical function	Not clearly defined	Reminder, contract, multidisciplinary support	Notes about planning were found in all the charts but not in ISP
Link between ISP and case management	Clear	Clear	Impossible to determine