Table 3.

Association (rank correlations) between measures from Acute Hospital Portfolio and two measures of satisfaction for patients with breast, colorectal and lung cancers

	Breast		Colorectal		Lung
Variables	Respect and Dignity	Communication	Respect and Dignity	Communication	Respect and Dignity	Communication
Formal complaints per 1000 FCEs	0.22**	−0.03	0.21**	0.13	0.10	0.10
	P = 0.01	P = 0.75	P = 0.01	P = 0.14	P = 0.25	P = 0.24
Total attendances in a year	0.11	−0.07	0.26**	−0.12	0.02	−0.08
	P = 0.18	P = 0.38	P = 0.002	P = 0.15	P = 0.78	P = 0.35
% of patients admitted ≤ 4 h	−0.26**	0.10	−0.35**	−0.132	−0.102	−0.008
	P = 0.003	P = 0.23	P < 0.001	P = 0.13	P = 0.24	P = 0.93
Doctor WTE per attendances	−0.03	0.06	−0.04	−0.11	0.09	0.05
	P = 0.71	P = 0.49	P = 0.64	P = 0.1	P = 0.31	P = 0.57
Nurse WTE per attendances	0.03	−0.22	0.05	0.02	0.15	0.09
	P = 0.71	P = 0.13	P = 0.54	P = 0.77	P = 0.06	P = 0.28
Ratio of outpatients to admissions	0.23**	−0.11	0.130	0.05	0.07	0.01
	P = 0.008	P = 0.19	P = 0.14	P = 0.56	P = 0.41	P = 0.90
Consultant WTE per 1000 admissions	0.17	−0.07	0.07	0.02	0.12	−0.05
	P = 0.05	P = 0.41	P = 0.43	P = 0.79	P = 0.15	P = 0.59
Anaesthetist consultant WTE per 1000 admissions	0.10	−0.01	−0.08	−0.1	0.02	0.03
	P = 0.25	P = 0.89	P = 0.35	P = 0.26	P = 0.79	P = 0.68
Medicine consultant WTE per 1000 admissions	0.21**	−0.12	0.19*	0.093	0.16	−0.04
	P = 0.01	P = 0.17	P = 0.03	P = 0.28	P = 0.07	P = 0.62
Pathology consultant WTE per 1000 admissions	0.14	−0.03	0.05	−0.10	0.12	−0.11
	P = 0.11	P = 0.69	P = 0.59	P = 0.26	P = 0.17	P = 0.19
Radiology consultant WTE per 1000 admissions	0.14	−0.11	−0.01	0.07	0.05	−0.07
	P = 0.11	P = 0.19	P = 0.94	P = 0.40	P = 0.56	P = 0.44

^*Correlation significant at the 0.05 level (two-tailed)

^**Correlation significant at the 0.01 level (two-tailed).

FCE, Finished Consultant Episode; WTE, whole time equivalent.