Table 5.

Dichotomous problem score results before and after the intervention

Item	Item content	% reported as a problem: Baseline	N	% reported as a problem: Post Workshop	n	z-test p-value
1.	Not shown where to wash, cook and use the toilet.	67.8	143	55.6	144	0.032
2.	Ward and toilets not cleaned often enough by staff.	27.8	144	22.9	144	0.343
3.	Mothers expected to clean the ward and toilets themselves.	31.7	142	35.4	144	0.515
4.	Not given enough information about cause of illness.	51.4	144	63.9	144	0.032
5.	Nurses' answers to questions not clear.	29.2	144	30.6	144	0.797
6.	Staff gave conflicting information.	18.1	144	3.5	144	< 0.001
7.	Nurse didn't discuss anxieties or fears.	45.1	144	9.7	144	< 0.001
8.	Nurses sometimes talked as if I wasn't there.	31.0	142	61.8	144	< 0.001
9.	Not sufficiently involved in decisions about treatment and care.	96.5	144	99.3	144	0.099
10.	Not always treated with respect and dignity.	21.0	143	19.4	144	0.746
11.	Not easy to find someone to talk to about concerns.	42.4	144	13.9	144	< 0.001
12.	Not clear who to ask for medical assistance on the ward.	21.5	144	13.2	144	0.062
13.	Nursing staff unavailable when needed on the ward.	27.8	144	31.3	144	0.518
14.	Nursing staff rude/unhelpful when asked for medical assistance on ward.	36.8	144	54.2	144	< 0.001
15.	Test results not clearly explained.	45.8	144	38.2	144	0.189
16.	Nurses performed medical tasks poorly.	30.6	144	16.7	144	0.006
17.	Child not told about what was happening when undergoing procedures.	35.4	144	22.2	144	0.013
18.	Staff did not do enough to control pain.	44.1	102	41.7	127	0.717
19.	Purpose of medicines not explained.	47.1	138	56.3	144	0.124
20.	Not told about medication side effects.	75.7	144	88.9	144	0.003
21.	Mean of all questions	41.2	144	38.9	144	0.690