Official websites use .gov
A
.gov website belongs to an official
government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you've safely
connected to the .gov website. Share sensitive
information only on official, secure websites.
Making a service offer.
| Action | Approach | Examples |
|---|---|---|
| Making service offer | Greeting | Hi, Hello, Hi there, Hello there, Hiya |
| Indirect elicitation | Yes?, Who's next? | |
| Polite offer | Can I help you?, May I help you? | |
| Explicit question | Do you have an appointment? | |
