Table 3.
Distribution (%) of priority degree by age group, gender, time of day, day of week, mode of contact and action taken.
Green (not urgent) | Yellow (urgent) | Red (acute) | p-value | |
Age group | <0.001 | |||
0–9 | 84.4 | 14.9 | 0.7 | |
10–19 | 77.3 | 21.2 | 1.5 | |
20–39 | 78.4 | 20.0 | 1.6 | |
40–59 | 75.5 | 21.8 | 2.7 | |
60+ | 66.6 | 28.5 | 5.0 | |
Gender | <0.001 | |||
Women | 78.4 | 19.7 | 2.0 | |
Men | 74.6 | 22.8 | 2.6 | |
Time of day | <0.001 | |||
Daytime | 79.1 | 18.9 | 2.0 | |
Afternoon | 76.8 | 21.2 | 2.0 | |
Night | 68.3 | 27.4 | 4.3 | |
Day of week | <0.001 | |||
Weekdays | 76.2 | 21.2 | 2.5 | |
Weekends | 77.2 | 20.2 | 1.9 | |
Mode of contact | <0.001 | |||
Telephone by patient | 82.0 | 16.6 | 1.4 | |
Direct attendance | 70.4 | 28.3 | 1.3 | |
Health professionals | 67.5 | 28.2 | 4.3 | |
EMCC | 22.8 | 43.1 | 34.1 | |
Other | 58.6 | 35.7 | 5.6 | |
Action taken | <0.001 | |||
Telephone consultation by doctor | 85.2 | 14.4 | 0.4 | |
Consultation by doctor | 71.9 | 26.9 | 1.3 | |
Handled by nurse | 92.2 | 6.5 | 1.4 | |
Call out by doctor and ambulance | 6.6 | 29.6 | 63.8 | |
Home visit by doctor | 52.6 | 45.1 | 2.3 | |
Total | 76.6 | 21.1 | 2.3 |
N = 84 227 (missing 1 061).