Table 5.

Multivariate Analysis for the Association of Viewer Perceptions of Variation in Error Disclosure and Outcomes: OR (95% Confidence Intervals)

	Good in handling incident	Positive perception of physician	Negative emotional response	Trust in physician	Having physician as own doctor	Referral physician to friends	Sue physician
Full apology and responsibility (A+R+)a	3.33e (2.05, 5.41)	5.80e (3.42, 9.86)	0.41e (0.26, 0.64)	7.26e (4.44, 77.86)	4.01e (1.88, 8.55)	4.23e (1.99, 8.99)	0.83 (0.53, 1.30)
Incomplete apology or responsibility (Ao/Ro)a	1.71c (1.03, 2.83)	2.6 (1.51, 4.50)1d	0.78 (0.48, 1.26)	1.77c (1.10, 2.85)	1.40 (0.60, 3.56)	1.52 (0.66, 3.50)	0.96 (0.60, 1.53)

^aReference group: neither apology nor responsibility

^bAdjusting for age, gender, education and race

^cP < 0.05, ^dP < 0.01, ^eP < 0.001