Table 1.

Structure of GP patient questionnaire (pilot version)

		Question Classification
Domain	Section descriptor	Report	Evaluation	Mixed Report/Evaluation	Total number of questions	Total number of items
A	About your GP surgery or health centre		1, 2, 4	3	4	4
B	Getting through on the phone		5		1	4
C	Seeing a doctor	6–12			7	7
D	Waiting time in the GP surgery or health centre	13	14		2	2
E	Seeing the doctor you prefer	15, 16			2	2
F	Opening hours	18,19	17		3	3
G	Seeing a doctor in the GP surgery or health centre	21	20		2	8
H	Seeing a practice nurse in the GP surgery or health centre	22	23–25		4	10
I	Care planning	26–29	30		5	5
J	Your overall satisfaction		31		1	1
K	Out of hours care	32, 33, 35	34, 36–38		7	7
L	Some questions about yourself	39–51a			13	13
Total					51	66

*Questions 5, 20, 24 have 4, 7, 7 items respectively; otherwise each question comprises only single items

^a Questions 50, 51 on religion and sexual identity excluded from half of pilot questionnaires