TABLE 2.
GP variables |
Patient variables |
|||||||||||||
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | |
Competence (GP) | – | |||||||||||||
Discharge letter (GP) | 0.82** | – | ||||||||||||
Guidance (GP) | 0.66** | 0.52** | – | |||||||||||
Emergency situations (GP) | 0.58** | 0.44** | 0.37** | – | ||||||||||
Workforce situation (GP) | 0.81** | 0.61** | 0.49** | 0.51** | – | |||||||||
General satisfaction (GP) | 0.80** | 0.67** | 0.56** | 0.59** | 0.70** | – | ||||||||
Waiting time for patients (GP) | 0.61** | 0.58** | 0.48** | 0.50** | 0.48** | 0.70** | – | |||||||
Contact with centre when needing advice (GP) | 0.79** | 0.62** | 0.67** | 0.66** | 0.64** | 0.77** | 0.63** | – | ||||||
Clinician interaction (patient) | 0.48** | 0.35** | 0.31** | 0.17 | 0.49** | 0.45** | 0.33** | 0.49** | – | |||||
Outcome (patient) | 0.40** | 0.30* | 0.31** | 0.23 | 0.41** | 0.50** | 0.34** | 0.53** | 0.78** | – | ||||
Information (patient) | 0.32** | 0.21 | 0.24* | 0.07 | 0.37** | 0.39** | 0.29* | 0.33** | 0.76** | 0.63** | – | |||
General satisfaction (patient) | 0.38** | 0.29* | 0.23 | −0.01 | 0.45** | 0.37** | 0.27* | 0.34** | 0.79** | 0.65** | 0.71** | – | ||
Waiting time (patient) | 0.29* | 0.17 | 0.20 | 0.31** | 0.25* | 0.36** | 0.65** | 0.37** | 0.14 | 0.22 | 0.17 | 0.17 | – | |
Contact on telephone (patient) | 0.32** | 0.20 | 0.32** | 0.14 | 0.39** | 0.37** | 0.38** | 0.43** | 0.60** | 0.51** | 0.53** | 0.58** | 0.22 | – |
*P < 0.05 (two tailed), **P < 0.01 (two tailed).