TABLE 2.

Clinic level correlation of GP and patient evaluations (n = 69 clinics)

	GP variables								Patient variables
	1	2	3	4	5	6	7	8	9	10	11	12	13	14
Competence (GP)	–
Discharge letter (GP)	0.82**	–
Guidance (GP)	0.66**	0.52**	–
Emergency situations (GP)	0.58**	0.44**	0.37**	–
Workforce situation (GP)	0.81**	0.61**	0.49**	0.51**	–
General satisfaction (GP)	0.80**	0.67**	0.56**	0.59**	0.70**	–
Waiting time for patients (GP)	0.61**	0.58**	0.48**	0.50**	0.48**	0.70**	–
Contact with centre when needing advice (GP)	0.79**	0.62**	0.67**	0.66**	0.64**	0.77**	0.63**	–
Clinician interaction (patient)	0.48**	0.35**	0.31**	0.17	0.49**	0.45**	0.33**	0.49**	–
Outcome (patient)	0.40**	0.30*	0.31**	0.23	0.41**	0.50**	0.34**	0.53**	0.78**	–
Information (patient)	0.32**	0.21	0.24*	0.07	0.37**	0.39**	0.29*	0.33**	0.76**	0.63**	–
General satisfaction (patient)	0.38**	0.29*	0.23	−0.01	0.45**	0.37**	0.27*	0.34**	0.79**	0.65**	0.71**	–
Waiting time (patient)	0.29*	0.17	0.20	0.31**	0.25*	0.36**	0.65**	0.37**	0.14	0.22	0.17	0.17	–
Contact on telephone (patient)	0.32**	0.20	0.32**	0.14	0.39**	0.37**	0.38**	0.43**	0.60**	0.51**	0.53**	0.58**	0.22	–

*P < 0.05 (two tailed), **P < 0.01 (two tailed).