1. Critical |
∙Suffers from a life-threatening condition(s) caused by a major event |
∙ Immediate for all cases |
∙With unstable vital signs requiring immediate resuscitation |
∙ Direct patient to resuscitation room |
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∙ Attend patient immediately by a team comprising medical and nursing staff |
2. Emergency |
∙ Suffers from a potentially life-threatening condition |
∙ <15 min for 95% of cases |
∙ Borderline vital signs but with potential risk of rapid deterioration |
∙ Direct patient to resuscitation room / treatment cubicle |
∙ Requires emergency treatment and immediate continuous close monitoring |
∙ Require medical attention and immediate continuous close monitoring within 15 min |
3. Urgent |
∙ Suffers from a major condition with potential risk of deterioration |
∙ <30 min for 90% of cases |
∙ Stable vital signs |
∙ Direct patient to cubicle |
4. Semi-urgent |
∙ Suffers from acute but stable condition(s) |
∙ Direct patient to cubicle/walk-in clinic |
∙ Stable vital signs |
∙ Can afford to wait some time without serious complications |
5. Non-urgent |
∙ Suffers from minor and stable condition(s) (including acute and non-acute conditions) |
∙ Direct patient to walk-in clinic |
∙ Can afford to wait without deterioration |
∙ Remarks |
∙ Stable vital signs |
∙ Conditions can be treated in primary health-care facilities |
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∙ Should be based on clinical judgement only. Economic, social factors and availability of facilities should not be taken into consideration |