Table 4.
Subjective benefit and user impressions
| Number and percentage of participants | |||
| Overall impression: How did you like the program, all in all? (1 - 6 scale, 1 = very good, 6 = seriously flawed) | |||
| Liked the program (1-3) | 164 (83%) | ||
| Did not like the program (4-6) | 34 (17%) | ||
| Subjective benefit: Do you have the sense that the program helped you? | |||
| Helped me a lot | 28 (14%) | ||
| Helped me a little | 139 (68%) | ||
| Did not help | 36 (18%) | ||
| Did more harm than help | 0 (0%) | ||
| User satisfaction: Did the program meet your expectations? | |||
| Positively surprised: The program exceeded my expectations | 36 (18%) | ||
| Satisfied: The program met my expectations | 119 (60%) | ||
| Disappointed: The program did not meet my expectations | 42 (21%) | ||
| Quality of content: How would you rate the program’s tips and suggestions compared to a “real” (human) psychotherapist? | |||
| Content was better than human therapist | 31 (16%) | ||
| Content was about as good as human therapist | 111 (58%) | ||
| Content was worse than human therapist | 48 (25%) | ||
| Recommendations: Would you recommend the program to others... | |||
| ...who are suffering from mild depression? | |||
| - would definitely not recommend it | 5 (3%) | ||
| - would probably not recommend it | 4 (2%) | ||
| - would recommend it with reservations | 32 (16%) | ||
| - would definitely recommend it | 156 (79%) | ||
| ...who are suffering from moderately severe depression? | |||
| - would definitely not recommend it | 9 (5%) | ||
| - would probably not recommend it | 31 (16%) | ||
| - would recommend it with reservations | 92 (47%) | ||
| - would definitely recommend it | 63 (32%) | ||
| ...who are suffering from severe depression? | |||
| - would definitely not recommend it | 56 (29%) | ||
| - would probably not recommend it | 57 (29%) | ||
| - would recommend it with reservations | 60 (31%) | ||
| - would definitely recommend it | 21 (11%) | ||