Table 2.
Category | Element | Our findings |
Situation awareness |
Gathering information Understanding information Projecting and anticipating future state |
Most of the informants emphasised that a good leader needs to have an overview and see the totality |
Decision Making |
Considering options Selecting and communicating option sImplementing and reviewing decisions |
The leader needs to take responsibility and make decisions. There should not be any room for misunderstandings about what the leader means and what he/she wants the team members to perform. |
Task Management |
Planning and preparation Flexibility/responding to change |
The leader has to help the process move forward and intervene if the process is going in the wrong direction. |
Leadership |
Setting and maintaining standards Supporting others Coping with pressure |
The ability to radiate confidence and calmness was highlighted by several members. At the same time the team leader should listen to and trust his team. |
Communication and Teamwork |
Exchanging information Establishing a shared understanding Co-ordinating team activities |
The informants appreciated leaders that communicate distinctly and clearly |