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. 2009 Dec;99(12):2188–2195. doi: 10.2105/AJPH.2008.155648

TABLE 1.

Examples of Content Testing of What Are My Medi-Cal Choices? Guidebook With Medicaid Beneficiaries: California, 2006

Content Tested No. of Times Tested for Usability No. of Times Tested in a Focus Group Languages Tested
The 2 types of Medicaid health plans 9 6 English, Chinese, Spanish
Who can choose between the 2 types of health plans 4 6 English, Chinese, Spanish
County-specific information for each type of health plan 16 9 English, Chinese, Spanish, ASL
Consumer costs and billing information for each type of health plan 6 2 English, Spanish
Costs and availability of prescription drugs in each type of health plan; drug safety tips 5 3 English, Spanish
Doctors and other providers in each type of health plan 3 5 English, Spanish
Language and interpretation in each type of health plan 5 3 English, Chinese, Spanish, ASL
Disability access in each type of health plan 3 2 English, Chinese

Note. ASL = American Sign Language. Testing with consumers was conducted over a 10-month period.