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. 2009 Nov 3;3:77–85. doi: 10.2147/ppa.s4091

Table 2.

Factors that affect the quality of services

Factors Female FGD’s Male FGD’s Health workers Vulnerable persons Politicians and opinion leaders
Shortage of drugs xx x xx xxx xxx
Poor attitude of health workers xxx xxx x xx x
Inadequate health workers x xxx xx xxx
Long waiting time x x xxx x
Lack of amenities, supplies and equipment x xx xx xx
Poorly trained staff x x
Long distances to the health facility x x xx
Poor remuneration of health workers x x x

Notes: Data sourced from field findings from FGDs and KIs; xxx, Mentioned by many respondents; xx, Mentioned by a fair number of respondents; x, Mentioned by few respondents.