Table 2.
Evolution of the Curriculum-“Cross Cultural Communication – Using an Interpreter” Session
| Learning Objectives | Teaching Strategies | Outcome Measures | |
|---|---|---|---|
| Year 1 | Understand and identify the challenges and issues (i.e. gender, religion, language) in communicating with patients from diverse backgrounds | View and discuss the video, “World's Apart: Mr. Kochi's Story” | Students’ perception of session effectiveness |
| Identify the appropriate techniques when utilizing an interpreter during a patient interview | View and discuss a video outlining the principles of using an untrained interpreter | ||
| Understand the importance of interpreters to effectively communicate with patients with LEP | View and discuss a comparison of 2 video vignettes using interpreters for patients with LEP | ||
| Year 2 | Understand and identify the challenges and issues (i.e. gender, religion, language) in communicating with patients from diverse backgrounds | View and discuss the video, “World's Apart: Mr. Kochi's Story” | Students’ perception of session effectiveness |
| Identify the appropriate techniques when utilizing an interpreter during a patient interview | View and discuss a video outlining the principles of using an untrained interpreter | ||
| Demonstrate the ability to elicit a patient's perspective and health beliefs of a problem/illness Demonstrate the ability to use an interpreter effectively | Practice the skills of eliciting a history of present illness within the context of culture from a Spanish speaking patient using an untrained interpreter | ||
| Year 3 | Identify and describe the appropriate techniques when utilizing an interpreter during a patient interview | View and discuss a video outlining the principles of using an untrained interpreter | Students’ perceived efficacy using retrospective pre/post test analysis |
| Demonstrate the ability to elicit a patient's perspective and health beliefs of a problem/illness Describe and demonstrate the ability to use an interpreter effectively | Practice the skills of eliciting a history of present illness within the context of culture from a Spanish speaking patient using an untrained interpreter | ||
| Learn the skills of accessing a telephone interpreter line | View and discuss an internally made videotape of a doctor-patient encounter using a telephone interpreter with an actual patient with LEP | ||
| Link principles and skills learned in this session to the subsequent session on “Health Beliefs” | Post-assign the video of “Mr. Kochi's Story” to be viewed subsequent to the session on “Health Beliefs” |