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. 2009 Sep 2;14:12. doi: 10.3885/meo.2009.Res00309

Table 2.

Evolution of the Curriculum-“Cross Cultural Communication – Using an Interpreter” Session

Learning Objectives Teaching Strategies Outcome Measures
Year 1 Understand and identify the challenges and issues (i.e. gender, religion, language) in communicating with patients from diverse backgrounds View and discuss the video, “World's Apart: Mr. Kochi's Story” Students’ perception of session effectiveness
Identify the appropriate techniques when utilizing an interpreter during a patient interview View and discuss a video outlining the principles of using an untrained interpreter
Understand the importance of interpreters to effectively communicate with patients with LEP View and discuss a comparison of 2 video vignettes using interpreters for patients with LEP
Year 2 Understand and identify the challenges and issues (i.e. gender, religion, language) in communicating with patients from diverse backgrounds View and discuss the video, “World's Apart: Mr. Kochi's Story” Students’ perception of session effectiveness
Identify the appropriate techniques when utilizing an interpreter during a patient interview View and discuss a video outlining the principles of using an untrained interpreter
Demonstrate the ability to elicit a patient's perspective and health beliefs of a problem/illness Demonstrate the ability to use an interpreter effectively Practice the skills of eliciting a history of present illness within the context of culture from a Spanish speaking patient using an untrained interpreter
Year 3 Identify and describe the appropriate techniques when utilizing an interpreter during a patient interview View and discuss a video outlining the principles of using an untrained interpreter Students’ perceived efficacy using retrospective pre/post test analysis
Demonstrate the ability to elicit a patient's perspective and health beliefs of a problem/illness Describe and demonstrate the ability to use an interpreter effectively Practice the skills of eliciting a history of present illness within the context of culture from a Spanish speaking patient using an untrained interpreter
Learn the skills of accessing a telephone interpreter line View and discuss an internally made videotape of a doctor-patient encounter using a telephone interpreter with an actual patient with LEP
Link principles and skills learned in this session to the subsequent session on “Health Beliefs” Post-assign the video of “Mr. Kochi's Story” to be viewed subsequent to the session on “Health Beliefs”