Table 2.
Usability of protocol
| Triage officer | |||||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | Overall | |
| Mean rating of completeness of data (95% CI) | 4.5 (4.3, 4.8) |
4.5 (4.3, 4.7) |
4.0 (4.0, 4.0) |
3.9 (3.8, 4.1) |
4.2 (4.1, 4.4) |
| Mean rating of relevance of information (95% CI) | 4.6 (4.3, 4.8) |
4.5 (4.3, 4.7) |
4.0 (4.0, 4.0) |
4.0 (3.9, 4.1) |
4.3 (4.1, 4.4) |
| Mean rating of ability to develop clear clinical picture (95% CI) | 4.5 (4.3, 4.7) |
4.5 (4.3, 4.7) |
3.4 (3.1, 3.6) |
3.9 (3.8, 4.1) |
4.1 (3.9, 4.2) |
| Mean rating of confidence in triage decisions (95% CI) | 4.3 (4.0, 4.6) |
4.1 (3.9, 4.4) |
3.1 (2.9, 3.4) |
3.9 (3.7, 4.1) |
3.9 (3.7, 4.0) |
| Percentage rating of confident or very confident in their triage decisions (95% CI) | 76.9 | 72.2 | 46.0 | 76.3 | 68.4 |
| Percentage of cases requiring arbitration | 27.8% | 79.7% | 54.9% | ||
| Agreement with arbitrator N (%) | 10 (66.7) | 5 (33.3) | 2 (4.3) | 45 (95.7) | n/a |
Ratings based on five-point Likert-style scale.
CI = confidence interval; n = number; n/a = not available.