Pharmacists:

Quotation 1: “...Many pharmacies do not sell syringes any more, it is better to lose two junkies than all your customers...”

Quotation 2: “...Our price policy is that a syringe costs [a high price]. We do not get so many addicts that it would disturb our normal work routine...”

Quotation 3: “...I sell syringes, but I am selective about whom I sell to, there is a very big difference who is buying....”

IDUs:

Quotation 4: “… We will buy syringes here, on the spot, when we need them... Who will go so far?…”

Quotation 5: “…Exchange points are open at certain times. But what to do in the evening? You go to a pharmacy that is open 24 h, but they do not sell syringes to you...”

Quotation 6: “…You go to a pharmacy, want to buy syringes and they tell that we do not sell syringes. All in all, they want to get rid of you, because you are an addict. But other people can buy syringes without any problems...”