Table 3.

Provider Satisfaction Data

Topic	Provider Feedback
	IVM (n = 6 physicians, 3 NPs and/or PAs)	SVM (n = 5 physicians, 3 NPs and/or PAs)
Factors influencing practice model	Clinical volume	Physician preference
	NP/PA experience	Physician RVU targets
	Desire to have collaborative model built on expertise/strengths of both physicians and NPs/PAs	Easier for physician to manage schedule, given difficulty with support staff managing schedule
	Perception that model increases capacity and revenue	Perception that patient wants to see physician
	Perception that shared visits cause delays for patient	Value added by both physicians and NPs/PAs
	Confidence that RVUs high enough for physician to allow independent NP/PA visits	Physician desire to maintain control of patient care
	Skills of each clinician applied where those skills are needed	Perception that physician billing generates more revenue
Physician satisfaction	Very satisfied	Very satisfied
NP/PA satisfaction	Very satisfied	Moderately satisfied
Managers of non–face-to-face clinical work	NPs/PAs, program RNs	NPs/PAs, program RNs
Ideal practice model features	Program RNs perform triage, manage non–face-to-face clinical work
	More robust clinical administrative support system for managing patient scheduling
	Truly collaborative team of physicians, NPs, PAs, RNs, administrative support

Abbreviations: IVM, independent visit model; SVM, shared visit model; NP, nurse practitioner; PA, physician assistant; RVU, relative value unit; RN, registered nurse.