Table 1.

Physician-patient verbal communication during TM and IP visits

Speaker	Physician				Patient
Type of Visit	TM	IP			TM	IP
RIAS Subsuming Communication Category	N (SD)	N (SD)	t	P	N (SD)	N (SD)	t	P
Information-gathering, biomedical	29.1 (18.9)	26.5 (23.1)	-0.26	.80	4.9 (4.3)	4.6 (2.4)	-1.84	.86
Information-gathering, psychosocial	4.9 (5.6)	4.8 (4.4)	-0.07	.95	0.2 (0.6)	0.1(0.4)	-0.26	.80
Information-giving, biomedical	71.1 (56.6)	51 (29.8)	-1.00	.33	86.3 (75.8)	97 (58.9)	0.35	.73
Information-giving, psychosocial	1.4 (2.4)	4.8 (9.2)	1.02	.34	11.8 (15.2)	12.8 (17.3)	0.12	.91
Positive talk	31 (23)	27 (23)	-0.36	.73	24 (26)	32 (19)	0.80	.44
Negative talk	0.2 (0.4)	0.4 (0.5)	0.88	.40	1.5 (2)	0.8 (1)	-.98	.34
Social talk	3.7 (3)	2.1 (1.8)	-1.46	.16	2.6 (2.8)	1.3 (1.4)	-1.32	.21
Rapport building/emotional responsiveness	8.1 (9.1)	10.4 (9.8)	0.52	.61	5.4 (5.4)	6.6 (7.2)	0.42	.69
Partnership building	14.2 (11.5)	12.3 (7.5)	-0.44	.66	1.9 (3.1)	2.9 (2.4)	0.76	.46
Orientation statements	9.7 (8.9)	19 (9.4)	2.17	.047	0.9 (1.25)	1.6 (2.7)	0.78	.46