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. 2010 Jan 15;25(Suppl 1):62–67. doi: 10.1007/s11606-009-1114-6

Table 2.

MHV PHR Research Agenda by RE-AIM Domain

RE-AIM domain MHV program goal Research priorities
Reach: the number, proportion, and representativeness of individuals who utilize the MHV PHR Increase enrollment of the veteran population served by the MHV program • Assess level of awareness in the veteran population and identify effective improvement strategies
• Characterize users in comparison with the veteran and VA patient populations
• Identify target populations who can most benefit from use
Effectiveness: the impact of MHV PHR utilization on users, outcomes, performance, and organizational systems Utilize MHV to enhance access to services, improve behavioral and health outcomes, improve quality, increase satisfaction, and enhance system efficiency • Validate and extend initial analytic findings from user surveys
• Examine cohorts of users to evaluate impact on utilization management (access), behavioral and clinical outcomes (quality), cost (value), and satisfaction
• Identify how MHV can enhance access to services for rural or special populations
• Evaluate impact on workflow, workload, VA performance measures, and organizational processes
Adoption: use of the MHV PHR by veterans and their caregivers, healthcare providers, and healthcare teams Increase adoption of MHV by veterans, providers, and healthcare teams • Elicit perceptions of veteran and provider nonadopters
• Identify barriers to adoption and develop strategies to address
• Examine the current authentication process and identify ways to improve
Increase levels of engagement and activation with MHV among patients and providers • Demonstrate clinical utility of MHV components
• Compare clinical adoption across settings
• Identify communication and process strategies for integration of MHV within clinical practice
Implementation: the efforts and costs involved in implementing the MHV Program Implement the MHV program nationwide in the most equitable, effective, and efficient manner; enhance program value • Examine how to prevent further health disparities by exploring issues of access, health literacy, and computer literacy
• Evaluate cost/benefit impact of MHV use
• Identify optimal implementation strategies
Maintenance: the long-term effects of MHV PHR use and program sustainability Utilize MHV to enhance and sustain desirable long-term outcomes • Track long-term impacts on targeted outcomes (access, quality, value, satisfaction)
• Identify effective engagement strategies to support sustained MHV use
• Explore program enhancements (usability) and expansion (interoperability)
• Analyze MHV program sustainability