Box 2.

—Interview schedule with regard to quality improvement in general practice

• What is your general view about the quality of general practice in your area?
• How can the authority contribute to quality improvement in general practice?
• What mechanisms or approaches are used to improve quality?
• Who are the key people or departments involved?
• What quality improvement initiatives have the authority initiated or supported?
• What or who motivated these initiatives?
• How were they received by the practices?
• Were these initiatives monitored and evaluated?
• What was their impact?
• What are the principal barriers to quality improvement in general practice?
• How could these barriers be overcome?
• What are the opportunity costs of focusing on quality in general practice?
• What impact do you think primary care groups will have on quality improvement?
• Do you use performance indicators or quality indicators?
• What are your future intentions?