Table 2.
Between-group comparisons of patient satisfaction for all conditions.
| Areas | Statements | Intervention median satisfaction score (mean transformed satisfaction score) | Control median satisfaction score (mean transformed satisfaction score) | Difference (intervention — control) in mean transformed satisfaction score (95% CI) | P-value |
|---|---|---|---|---|---|
| Collection process | I would rather have blood taken by a finger prick than by needle in my arm | 7.8 (0.92) | 5.1 (1.64) | −0.73 (−0.89 to −0.57) | <0.001 |
| Confidence in the process | Laboratories have better hygiene than point-of-care testing | 4.3 (1.65) | 4.6 (2.07) | −0.43 (−0.62 to −0.23) | <0.001 |
| Confidence in the results | I have confidence in the information given by my GP or practice regarding my pathology test result | 9.0 (0.06) | 8.9 (0.18) | −0.12 (−0.21 to −0.03) | 0.010 |
| Convenience | Not having to travel to an outside laboratory would be convenient | 8.9 (0.17) | 8.7 (0.36) | −0.20 (−0.34 to −0.05) | 0.009 |
| Cost | Outside pathology laboratories involves extra time and transport costs | 8.5 (0.44) | 8.6 (0.39) | 0.06 (−0.11 to 0.23) | 0.510 |
| Disease management | Having immediate feedback of the test result for my condition was important as it allowed/would allow me to discuss the management of my condition with my GP | 9.0 (0.12) | 8.7 (0.30) | −0.18 (−0.30 to −0.06) | 0.003 |
| I am/would be more motivated to look after my condition because of regular point-of-care testing | 8.9 (0.29) | 8.2 (0.64) | −0.36 (−0.49 to −0.22) | <0.001 | |
| Point-of care-testing strengthened/would strengthen my relationship with my GP | 8.3 (0.52) | 8.1 (0.72) | −0.20 (−0.35 to −0.05) | 0.010 | |
Note: a lower transformed score indicates a higher level of agreement except for the hypothesis relating to confidence in the process, where a higher transformed score indicates a higher level of agreement.