Table 4.
Safety-net and follow-up arrangements.
| Example | Face-to-face consultation, n | Telephone consultation, n | |
|---|---|---|---|
| Follow-up arrangements only | |||
| Example | 19 | 16 | |
| D: | right . so . I'll leave a prescription at the desk? | ||
| P: | right | ||
| (.) | |||
| D: | and . shall we: . talk this whole thing through again: . what? . late September? | ||
| P: | right . okay | ||
| Follow-up arrangements and safety-net advice | |||
| Example | – | 5 | |
| D: | yeah . I mean . th- . th- then I would probably say y- . you know . that it . you know . getting a stool sample kind of and probably having a wee look there as well would be worthwhile . just having a feel of her tummy and things like that but . (unclear) very much on how she is in herself and if there's any concerns particularly with . you know . any acute pain | ||
| P: | yes | ||
| D: | anything abnormal in the stool . [any blood or mucus or | ||
| P: | [right | ||
| D: | anyth[ing like that . and . any . if there's any problems | ||
| P: | [aha | ||
| D: | with her drinking . you know . any kind of dehydration . | ||
| obviously you need to get back in touch with us | |||
| Safety-net advice | |||
| Example | 10 | 5 | |
| D: | well . we'll just . go with that . I don't think you'll need antibiotics . [eh (unclear) | ||
| P: | [alright . should I put Sudocrem on it just to | ||
| D: | yeah . that would be fine . [I was gonna say see how it is | ||
| P: | [yeah cos | ||
| D: | over the next twenty four [or forty eight hours . if you | ||
| P: | [right | ||
| D: | think it's recollecting or you think there's more problems with it . then please please please speak . eh . back to me | ||