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. Author manuscript; available in PMC: 2011 Mar 1.
Published in final edited form as: J Obstet Gynecol Neonatal Nurs. 2010 Mar;39(2):147–158. doi: 10.1111/j.1552-6909.2010.01105.x

Table 3.

Nurse Behaviors

Nurse Behaviors Parent Reports Nurse Reports Physician Reports
Emotional Support Listening Listening Talking
Being kind and
comforting
Forming a bond Supporting
Offering hope Being kind and
nonjudgmental
Giving spiritual
support
Offering hope
Giving spiritual
support
Giving Information Helping parents
understand health
information
Helping parents
understand health
information
Helping parents
understand health
information
Answering
questions
Answering
questions
Explaining care Explaining care
Providing
information
Providing
information
Physical Care Making mother
comfortable
Making mother and
infant comfortable
No instances
described
Responding
promptly
Providing care to
the infant
Showing concern
for the father