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Management outcome of calls during trial by trial group. Values are numbers (percentages) of calls
| Management outcome | Control group (n=7308) | Intervention group (n=7184) |
|---|---|---|
| Calls managed with nurse telephone advice | NA | 3581 (50) |
| Calls managed with telephone advice from GP | 3629 (50) | 1109 (15) |
| Patient attended primary care centre | 1934 (26) | 1177 (16) |
| Patient visited at home by duty GP | 1745 (24) | 1317 (18) |
NA=not applicable. GP=general practitioner.
