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. 2010 Jun 15;9:10. doi: 10.1186/1472-6955-9-10

Table 2.

Patients' Rankings of the 10 Most Important Caring Behaviors and Their Comparison to Nurses' (n = 200)

Care-Q items Subscale a Patients U. b Z P. c Nurses
(Mean ± SD) Ranking (Mean ± SD) Ranking
1- "Gives the patients' treatments and
medications on time"
AC
(4.83 ± 0.43)
1
3794.0
-0.85
0.39
(4.90 ± 0.30)
1
2- "Knows how to give shots, I.V.s, etc, and
how to manage equipment like
I.V.s, suction machines, etc"
M&F

(4.77 ± 0.47)

2

3952.5

-0.16

0.86

(4.79 ± 0.40)

2

3- "Carry out therapeutic care skillfully
to make at least suffering for patients"
C
(4.68 ± 0.52)
3
3438.0
-1.73
0.08
(4.52 ± 0.59)
6
4- "Checks on the patients frequently" AC (4.66 ± 0.54) 4 2439.5 -4.58 0.00* (4.22± 0.61) 21
5- "Is cheerful" C (4.65 ± 0.67) 5 1968.5 -6.05 0.00* (3.93±0.80) 35
6- "Is patient even with 'difficult' patients" C (4.64 ± 0.69) 6 2404.5 -4.79 0.00* (4.16± 0.73) 25
7- "Is well organized" M&F (4.64 ± 0.61) 7 3230.0 -2.33 0.02* (4.39±0.80) 12
8- "Is calm" M&F (4.57 ± 0.66) 8 3564.5 -1.27 0.20 (4.43 ± 0.74) 8
9- "Gives a quick response to the patients' call" AC (4.57 ± 0.65) 9 3169.0 -2.40 0.01* (4.28±0.78) 15
10- "Is perceptive of the patients' needs
and plans and acts accordingly"
AN
(4.55 ± 0.65)
10
3543.0
-1.32
0.18
(4.42 ± 0.67)
9

a. AC = "Being accessible"; M&F = "Monitors and follows through"; C = "Comforts"; AN = "Anticipates";

b. Mann-Whitney U test c. p < 0.05 *. Confidence Interval