Table 3.
Care-Q items | Subscale. a | Nurses | U. b | Z | P. c | Patients | ||
---|---|---|---|---|---|---|---|---|
(Mean ± SD) | Ranking | (Mean ± SD) | Ranking | |||||
1- "Gives the patients' treatments and medications on time" |
AC | (4.90 ± 0.30) | 1 | 3794.0 | -0.85 | 0.39 | (4.83 ± 0.43) | 1 |
2- "Knows how to give shots, I.V.s, etc, and how to manage equipment like I.V.s, suction machines, etc" |
M&F | (4.79 ± 0.40) | 2 | 3952.5 | -0.16 | 0.86 | (4.77 ± 0.47) | 2 |
3- "Treats with information of the patients confidentially" |
TR | (4.66 ± 0.61) | 3 | 3278.5 | -2.04 | 0.04* | (4.36 ± 0.84) | 13 |
4- "Knows when to call the doctor" | M&F | (4.65 ± 0.47) | 4 | 2562.5 | -3.89 | 0.00* | (4.14± 0.81) | 29 |
5-"Is professional in appearance, wears appropriate identifiable clothing and identification" |
M&F | (4.52 ± 0.81) | 5 | 2779.0 | -3.28 | 0.00* | (4.09 ± 0.93) | 32 |
6- "Carry out therapeutic care skillfully to make at least suffering for patients" |
C | (4.52 ± 0.59) | 6 | 3438.0 | -1.73 | 0.08 | (4.68 ± 0.52) | 3 |
7- "Tells the patients in understandable language" |
E&F | (4.47 ± 0.55) | 7 | 3652.5 | -0.96 | 0.33 | (4.32± 0.72) | 21 |
8- "Is calm" | M&F | (4.43 ± 0.74) | 8 | 3564.5 | -1.27 | 0.20 | (4.57 ± 0.66) | 8 |
9- "Is perceptive of the patients' needs and plans and acts accordingly" |
AN | (4.42 ± 0.67) | 9 | 3543.0 | -1.32 | 0.18 | (4.55 ± 0.65) | 10 |
10- "Anticipates that the 'first time' are the hardest and pays special attention to the patients during these times" |
AN | (4.40 ± 0.67) | 10 | 3783.5 | -0.59 | 0.55 | (4.30± 0.76) | 22 |
a.AC = "Being accessible"; M&F = "Monitors and follows through"; E&F = "Explains and facilitates"; C = "Comforts"; TR = "Trusting relationship"; AN = "Anticipates";
b. Mann-Whitney U test c. p < 0.05 *. Confidence Interval