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. 2010 Jun 15;9:10. doi: 10.1186/1472-6955-9-10

Table 3.

Nurses' Rankings of the 10 Most Important Caring Behaviors and Their Comparison to Patients' (n = 40)

Care-Q items Subscale. a Nurses U. b Z P. c Patients
(Mean ± SD) Ranking (Mean ± SD) Ranking
1- "Gives the patients' treatments and
medications on time"
AC (4.90 ± 0.30) 1 3794.0 -0.85 0.39 (4.83 ± 0.43) 1
2- "Knows how to give shots, I.V.s, etc,
and how to manage equipment
like I.V.s, suction machines, etc"
M&F (4.79 ± 0.40) 2 3952.5 -0.16 0.86 (4.77 ± 0.47) 2
3- "Treats with information of the patients
confidentially"
TR (4.66 ± 0.61) 3 3278.5 -2.04 0.04* (4.36 ± 0.84) 13
4- "Knows when to call the doctor" M&F (4.65 ± 0.47) 4 2562.5 -3.89 0.00* (4.14± 0.81) 29
5-"Is professional in appearance, wears
appropriate identifiable clothing
and identification"
M&F (4.52 ± 0.81) 5 2779.0 -3.28 0.00* (4.09 ± 0.93) 32
6- "Carry out therapeutic care skillfully
to make at least suffering for patients"
C (4.52 ± 0.59) 6 3438.0 -1.73 0.08 (4.68 ± 0.52) 3
7- "Tells the patients in understandable
language"
E&F (4.47 ± 0.55) 7 3652.5 -0.96 0.33 (4.32± 0.72) 21
8- "Is calm" M&F (4.43 ± 0.74) 8 3564.5 -1.27 0.20 (4.57 ± 0.66) 8
9- "Is perceptive of the patients' needs
and plans and acts accordingly"
AN (4.42 ± 0.67) 9 3543.0 -1.32 0.18 (4.55 ± 0.65) 10
10- "Anticipates that the 'first time' are the
hardest and pays special attention
to the patients during these times"
AN (4.40 ± 0.67) 10 3783.5 -0.59 0.55 (4.30± 0.76) 22

a.AC = "Being accessible"; M&F = "Monitors and follows through"; E&F = "Explains and facilitates"; C = "Comforts"; TR = "Trusting relationship"; AN = "Anticipates";

b. Mann-Whitney U test c. p < 0.05 *. Confidence Interval