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. Author manuscript; available in PMC: 2010 Sep 1.
Published in final edited form as: J Nurs Adm. 2009 Sep;39(9):372–376. doi: 10.1097/NNA.0b013e3181b414ca

Table 1. Patient Communication Assessment Tool.

Baseline Communication Method/Special Needs
  1. Verbal

  2. Writing (Pen & Paper)

  3. Communication board

  4. Electronic communication device

  5. Speaking valve

  6. Gesturing

  7. Mouthing/lip reading

  8. Hearing aids

  9. Glasses

  10. Language interpreter needed

  11. Family facilitated

  12. Sign language/interpreter needed

  13. Other (document explanation)

Interventions At Point of Care
  1. Comfort measures

  2. Music

  3. Sitter

  4. Communication device (document explanation)

  5. Phone

  6. Speaking valve

  7. Calm spoken voice

  8. Give patient time to communicate

  9. Released restraints

  10. Glasses

  11. Hearing aid

  12. Call light

  13. Interpreter

  14. Other (document explanation)

Assessment Re-Assessment
Patient's reported level of distress with communication [scale (0-5)]* Patient's reported level of distress with communication [scale (0-5)]*
 0) Not at all  0) Not at all
 1) A little bit  1) A little bit
 2) Somewhat  2) Somewhat
 3) Quite a bit  3) Quite a bit
 4) Very much  4) Very much
 5) No response  5) No response
Current Barriers
  1. Hostility

  2. Withdrawn/depressed

  3. Delirium

  4. Agitation

  5. Confusion

  6. Impaired LOC

  7. Illiterate

  8. Orally intubated

  9. Tracheotomy

  10. Foreign language

  11. Sedated

  12. Restrained

  13. Surgery

  14. History of stroke

  15. Weakness

  16. Vision impairment

  17. Hearing impairment

  18. Visitation restrictions

  19. Other (document explanation)

  20. None

Evaluation/Effectiveness
  1. Patient reports being satisfied

  2. Family reports being satisfied

  3. Patient reports being unsatisfied

  4. Family reports being unsatisfied

  5. Patient responds appropriately with intervention

  6. Necessary information is obtained from and provided to the patient

  7. Patient demonstrates understanding

  8. Other (document explanation)

Referral
  1. Yes (document explanation)

  2. No

*

Adapted from MSAS Short Form with permission (30).