Table 3.
Nurse Burnout and Fair/Poor Quality of Care Reports Across Six Countries
| U.S. | Canada | U.K. | Germany | New Zealand | Japan | |
|---|---|---|---|---|---|---|
| Burnout dimensions | ||||||
| Emotional exhaustion | 24.5 (12.1) | 22.5 (11.3) | 21.8 (11.0) | 18.4 (10.0) | 22.2 (11.2) | 29.4 (11.6) |
| Depersonalization | 6.9 (6.1) | 6.2 (5.6) | 6.8 (5.8) | 5.2 (4.7) | 6.0 (5.8) | 8.1 (5.8) |
| Personal accomplishment | 37.5 (7.2) | 37.4 (7.1) | 36.0 (7.3) | 37.5 (7.5) | 38.2 (6.8) | 24.6 (8.4) |
| Quality of care fair/poora (%) | 18.8 | 14.4 | 12.8 | 30.7 | 9.4 | 79.9 |
| Nurse sample | 13,152 | 16,844 | 9,851 | 2,676 | 4,230 | 5,956 |
Note. Higher mean scores on the Emotional Exhaustion (EE) and Depersonalization (DP) subscales and lower mean scores on the Personal Accomplishment (PA) subscale demonstrate evidence of high burnout. Range of the EE mean score is 0–54; PA mean score 0–48; and DP mean score 0–30. The values are mean (standard deviation).
a
Percent of nurses reporting fair/poor quality of care.