Table 3.
Gender | Gender | |||||
---|---|---|---|---|---|---|
Patient | Health care professional | |||||
Female (n = 252) |
Male (n = 134) |
ES |
Female (n = 47) |
Male (n = 12) |
ES | |
Scales | ||||||
Mistakes by professionals | 92 (13) | 87 (14)** | .37 | 86 (14) | 861 (17) | - |
Physician and nurse expertise | 90 (10) | 88 (11) | - | 87 (12) | 79 (13) | - |
Consultation and transfer | 86 (13) | 82 (14)* | .30 | 84 (14) | 75 (18) | - |
Physician attitude | 83 (13) | 78 (13)** | .38 | 77 (12) | 71 (16) | - |
Patient file confidentiality | 84 (18) | 75 (19)*** | .49 | 87 (15) | 79 (19) | - |
Opportunity to choose in care and | ||||||
treatment | 82 (14) | 77 (15)*** | .35 | 78 (14) | 77 (8) | - |
Nurse attitude | 81 (14) | 74 (13)*** | .51 | 83 (13) | 67 (20)* | 1.09 |
Communication and information | 79 (11) | 74 (13)*** | .43 | 79 (9) | 74 (12) | - |
Accessibility of services | 78 (14) | 73 (13)** | .37 | 72 (12) | 72 (16) | - |
Waiting periods | 80 (14) | 69 (18)*** | .71 | 78 (12) | 69 (11)* | .76 |
Support, counseling and rehabilitation | 65 (19) | 55 (20)*** | .52 | 69 (13) | 58 (17)* | .79 |
Alternate sources of information | 63 (24) | 54 (21)*** | .39 | 66 (13) | 57 (13)* | .69 |
Appointments | 61 (17) | 55 (21)* | .32 | 64 (13) | 57 (16) | - |
Rooms and facilities | 58 (15) | 54 (14)* | .27 | 58 (12) | 41 (13)*** | 1.39 |
Food and beverages | 56 (19) | 56 (19) | - | 61 (19) | 37 (22)*** | 1.22 |
Presence of loved ones | 50 (27) | 48 (26) | - | 58 (22) | 50 (17) | - |
Privacy | 49 (21) | 42 (21)** | .33 | 55 (20) | 52 (11) | - |
Patient habits | 43 (23) | 43 (21) | - | 54 (17) | 37 (20)** | .96 |
Patient interest groups | 40 (23) | 32 (22)*** | .35 | 47 (18) | 35 (21) | - |
Conveniences | 37 (17) | 36 (16) | - | 47 (15) | 32 (13)** | 1.02 |
Fellow patient interaction | 17 (19) | 17 (20) | - | 19 (17) | 20 (15) | - |
Single items | ||||||
Hospital equipment | 83 (20) | 84 (20) | - | 68 (20) | 58 (21) | - |
Consultation at ER by own doctor | 80 (21) | 77 (20) | - | 72 (22) | 61 (28) | - |
Written information | 80 (20) | 73 (22)** | .34 | 81 (18) | 66 (20)* | .82 |
Support of a case manager | 76 (23) | 71 (25) | - | 71 (19) | 64 (33) | - |
Continuity in care | 77 (20) | 65 (23)*** | .57 | 68 (20) | 66 (20) | - |
Support by paramedical staff | 69 (19) | 66 (16) | - | 70 (15) | 61 (19) | - |
Attention for nutrition | 68 (22) | 67 (22) | - | 68 (18) | 41 (25)*** | 1.38 |
Leaving choices to doctors and nurses | 67 (31) | 63 (33) | - | 61 (29) | 63 (26) | - |
*p < .05, **p < .01, ***p < .001 (Mann Whitney tests)
ES = Effect Size
- = no statistically significant difference