Table 2.

Patient satisfaction by experimental condition.

	Average scores
	Usual care method	New care method	Difference	95% CI
Total visits to VUmca	7.33	7.74	0.40	0.25 to 0.56
Reception	7.25	7.66	0.40	0.25 to 0.56
Treatment by nurse	7.74	7.92	0.18	0.04 to 0.32
Treatment by doctor	7.68	8.11	0.44	0.28 to 0.60
Emotional support	7.22	7.82	0.60	0.33 to 0.87
Other disciplines	7.05	7.12	0.07	−0.22 to 0.35
Autonomy	7.11	7.49	0.38	0.11 to 0.66
Information	7.30	7.66	0.35	0.18 to 0.53
Access to VUmc	7.00	7.07	0.07	−0.12 to 0.27
Aftercare	7.27	7.55	0.29	0.08 to 0.49

^aVUmc = VU University Medical Center.